Return & Refund Policy

At Lucrit Beauty, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, items must be unused, unopened, and in their original packaging.

Non-Returnable Items

For hygiene and safety reasons, opened, used, or damaged beauty and skincare products cannot be returned unless they arrive defective or damaged.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the product and packaging. We will review the issue and work to provide a replacement or refund when appropriate.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.

Shipping Costs

Original shipping charges are non-refundable. Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Contact Us

If you have any questions regarding your return, please contact us at [Your Support Email].